New World remains offline as 'technical difficulties' force extended downtime

New World remains offline as 'technical difficulties' force extended downtime

The planned four-hour maintenance period is now up to seven hours.


New World remains offline as 'technical difficulties' force extended downtime - image1
(Image credit: Amazon Games)

Amazᴏɴ's MMO New Wᴏʀld ɪs a ᴍᴀᴊᴏʀ ʜɪᴛ, ʙᴜᴛ ɪᴛ's ᴀʟsᴏ ʜᴀᴅ sᴏᴍᴇ struggles sɪɴce ɪᴛ ᴡᴇnt ʟɪᴠᴇ lᴀst ᴡᴇek. Lᴏɴg sᴇʀᴠᴇr queues ʜᴀᴠᴇ ʙᴇen tʜᴇ ʙɪɢgest ɪssue, ʙᴜᴛ ɪᴛ ʜɪᴛ ᴀɴotʜᴇr bump ɪɴ tʜᴇ ʀᴏᴀᴅ ᴛᴏᴅᴀʏ wɪᴛh sᴏᴍᴇ unspecɪꜰied "technical ᴅɪꜰꜰɪᴄᴜʟᴛies" thᴀᴛ ʜᴀᴠᴇ ꜰᴏʀced multiple exᴛᴇɴsiᴏɴs ᴛᴏ ᴅᴏwntiᴍᴇ ꜰᴏʀ maɪɴᴛᴇɴᴀɴce.

New World was taken down at 6 am ET for what was expected to be about four hours to roll out the 1.01 update. "As each world finishes their maintenance period, we will be bringing up these worlds in order to ensure that everyone will be able to return to Aeternum as fast as possible," Amazon said in the initial announcement.

Roughly four hours later, though, the studio added another hour onto that target, meaning the game would be back at 11 am ET. Just before that, the downtime was extended another two hours.

Unfortunately, we are having some technical difficulties and need to extend the maintenance for two more hours. We apologize for the inconvenience and thank you for your patience and support!October 6, 2021

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"Unfortunately, we are having some technical difficulties and need to extend the maintenance for two more hours," Amazon said. "We apologize for the inconvenience and thank you for your patience and support!"

A one-hour extension isn't a big deal on its own, but another two hours—seven in total so far, with possibly more to come—is definitely unusual, or at least unexpected to the game's legions of players patiently waiting to wage war (or just do some 'relaxing' fishing). Amazon hasn't said what exactly is holding things up, but I've reached out for comment and will update if I receive a reply.

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